Your Guide To Learning ECOru
ECOru's features with our video demo, step-by-step guides, and frequently asked questions.
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ECOru - General FAQs
ECOru provides an all-inclusive, modern, yet simple digital Core Banking Platform that empowers small to more complex financial institutions and banks. It provides features for customer management, loan origination and management, credit line management, remittance management, teller (cash) management, alerts & notifications, payment management, field agent mobile app, general ledger management, user management, system administration, system interface, dashboards, and reporting.
ECOru facilitates the management of customer relationships by providing a 360° view of customer profiles and assets, enabling the capture of KYC information and unique identifiers, and supporting individual, business, and group client approaches.
The Loan Origination module of ECOru manages all stages of the lending process, from customer data collection to loan disbursement, ensuring a seamless and efficient process.
ECOru's Loan Management module handles the complete life cycle of a loan, including provisioning, charge methods, loan categorization based on performance, transfers to general ledgers, and automation of accounting entries.
The Loan Follow-ups & Recovery module of ECOru monitors loan recovery timelines, generates scheduled email and/or SMS alerts for follow-up notifications, and maintains loan recovery history to prevent loans from becoming non-performing assets (NPAs) or initiating legal action.
ECOru's Credit Line Management module enables the management of entire credit lines from donor agencies, ensuring efficient handling and utilization of funds.
The Remittance Management module of ECOru manages and maintains remittance transactions, providing a streamlined process for handling incoming and outgoing remittances.
ECOru's Teller (Cash) Management module serves as the focal point for all cash transactions, providing each teller with a virtual till for daily audit & reconciliation in multiple currencies.
ECOru's Payment Management module centralizes all cheque and bank payment activities, including issuing, authorizing, printing, clearing, and returning cheques. It also facilitates payment releases to suppliers and vendors registered under suitable categories.
ECOru's Field Agent Mobile App enables agents to perform loan disbursements, collections, deposit taking, and balance inquiries, bringing banking services to customers' doorsteps. It also maintains a centralized dashboard to monitor field agent transactions.
ECOru's User Management module employs role-based control to manage user access, ensuring that users can only access information necessary to perform their duties effectively. Access can be based on factors such as authority, responsibility, and job competency.
Yes, ECOru's System Interface module supports interfacing with other third-party applications such as ATMs, internet banking, and Point of Sale (POS) systems, enabling seamless integration and data exchange.
ECOru's Dashboard provides a snapshot of real-time performance data, allowing system administrators and operational users to monitor and track activities on the system efficiently.
ECOru is capable of generating Operational, Management, Audit, and Regulatory reports, providing users with comprehensive insights into various aspects of banking operations.
Users can access learning videos of ECOru on the website by navigating to the designated section or by following provided links.
Users can find additional support or resources for using ECOru through the product's official website, customer support channels, user manuals, training materials, and community forums.